Policies

Refund Policy

We do not offer refunds on jewelry orders, however, we are more than happy to provide exchanges or store credit! We cannot change the form of payment after purchase. All sale items orders are final.

 

Return Policy

We do not accept returns on jewelry orders, however, we are more than happy to provide exchanges or store credit! This excludes earrings, as we can not accept a return for hygiene reasons.

Keep in mind that exchanges must be done within 14 days of receiving your order. Exchanged items must be unworn with original packaging. Please allow up to 5 business days for processing of return orders.

All sale items orders are final.

Please email us along with your order number so we can better assist you. Contact- info@jdcollection.shop